RTPI API, Arrivals and Digital sign outage

Incident Report for GMV Sync

Resolved

This incident has been resolved.

Posted May 06, 2024 - 11:27 PDT

Monitoring

We have applied a fix for this issue and are monitoring the situation.

Posted May 02, 2024 - 15:41 PDT

Update

This issue has expanded to impact more of our web based systems. Specifically, the Public Portals, Digital Signs, and RTPI-API / Smartphone apps could be affected.

Posted May 02, 2024 - 12:03 PDT

Update

This issue has expanded to impact more of our web based systems.

Posted May 02, 2024 - 11:43 PDT

Update

We are continuing to investigate this issue.

Posted May 02, 2024 - 11:39 PDT

Investigating

We are currently investigating an issue that is leading to the outage of LCD arrival predications system wide.

Posted May 02, 2024 - 09:32 PDT

This incident affected: Arrival Predictions, Public Portal, RTPI API / Smartphone App, and Digital Signs.