All Systems Operational

About This Site

Welcome to the GMV Syncromatics home for real-time status updates. Here you'll find announcements about upcoming maintenance and other performance-related notices.

Real-Time Tracking ? Operational
Arrival Predictions ? Operational
Track / Sync Websites ? Operational
Track API ? Operational
Public Portal ? Operational
RTPI API / Smartphone App ? Operational
Messaging ? Operational
VOIP ? Operational
Digital Signs ? Operational
Insights ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance Sep 24, 23:00 - Sep 25, 00:00 PDT
We will be undergoing scheduled maintenance during this time.
Posted on Sep 24, 15:16 PDT
Scheduled Maintenance - Product Release Sep 27, 12:00-16:00 PDT
We will be undergoing maintenance of our Systems during this time for a scheduled Product Release. We do not expect any service disruptions during this event. If we notice any performance decrements for any of our services it should transient and resolve quickly.

Please contact our support team if you have any questions.
Posted on Sep 23, 14:19 PDT
Past Incidents
Sep 24, 2021

No incidents reported today.

Sep 23, 2021
Service Disruption - Rider App
Resolved - The earlier service disruption for RTPI API / Smartphone App is now resolved.

Thank you for your patience. Please contact our support team if you have any questions.
Sep 23, 00:20 PDT
Update - We are continuing to investigate this issue.
Sep 22, 18:10 PDT
Investigating - We are currently investigating a performance degradation event for the Rider App and RTPI-API endpoints. API End users / Riders may experience the app or api taking longer than usual to respond which impacts real-time information. Our engineers are working towards a resolution, and we will provide an update as more information is available.

We apologize for the inconvenience. Please contact our support team if you have any questions.
Sep 22, 17:04 PDT
Sep 22, 2021
Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Scheduled Maintenance - Product Release
Completed - The scheduled maintenance has been completed.
Sep 17, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 12:05 PDT
Scheduled - We will be undergoing maintenance of our Systems during this time for a scheduled Product Release. We do not expect any service disruptions during this event. If we notice any performance decrements for any of our services it should transient and resolve quickly.

Please contact our support team if you have any questions.
Sep 16, 18:29 PDT
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 PDT
Scheduled - We will be undergoing maintenance of our Systems during this scheduled time. We do not expect any service disruptions during this event. We may notice minor performance degradation for some services in this window which should be transient and resolve quickly.

Please contact our support team if you have any questions.
Sep 14, 12:30 PDT
Service Disruption - Smartphone App
Resolved - The earlier service degradation for Rider App is fully resolved and all systems have been cleared.

Please contact our support team if you have any questions.
Sep 14, 08:39 PDT
Monitoring - Our engineering team has resolved the service disruption and we are actively monitoring the Apps to ensure everything is working as expected.

Thank you for your patience. Please contact our support team if you have any questions.
Sep 13, 17:41 PDT
Identified - Our engineers and support teams have identified the cause of the current service degradation and working on a fix to resolve it.

Thank you for your patience and understanding. Please contact our support team if you have any questions.
Sep 13, 14:44 PDT
Investigating - We are currently investigating a service disruption for the Rider Apps where the App may be slow or unable to load or be fully functional. Our engineers and support teams are working towards a resolution, and we will provide an update as more information is available. This is our highest priority at this time.

We apologize for the inconvenience. Please contact our support team if you have any questions.
Sep 13, 07:42 PDT
Sep 13, 2021
Scheduled Maintenance - Product Release
Completed - The scheduled maintenance has been completed.
Sep 13, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 12:00 PDT
Scheduled - We will be undergoing maintenance of our Systems during this time for a scheduled Product Release. We do not expect any service disruptions during this event. If we notice any performance decrements for any of our services it should transient and resolve quickly.

Please contact our support team if you have any questions.
Sep 9, 14:16 PDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 19:00 PDT
Scheduled - We will be undergoing maintenance of our Systems during this scheduled time. We do not expect any service disruptions during this event. We may notice minor performance degradation for some services in this window which should be transient and resolve quickly.

Please contact our support team if you have any questions.
Sep 10, 17:13 PDT
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