All Systems Operational

About This Site

Welcome to the home for real-time status updates for GMV Sync. Here you'll find announcements about upcoming maintenance and other performance-related notices.

Real-Time Tracking Operational
Arrival Predictions Operational
Track / Sync Websites Operational
Track API Operational
Public Portal Operational
RTPI API / Smartphone App Operational
Messaging Operational
VOIP Operational
Digital Signs Operational
Insights Operational
Driver App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

New Hub Version Release Aug 17, 2026 00:00 - Aug 18, 2026 00:00 PDT

A new version of the GMV Hub will be released on Monday, August 17. This release will not affect Getac ZX70 MDTs. We do not expect any service disruptions during this event.

2026.7 will download automatically when vehicles connect to the internet on Monday morning. Installation will complete the next time the Hub powers off. You can confirm which of your vehicles have successfully updated throughout the day using the "MAINTENANCE > Vehicle" page in Sync. For more information on bug fixes and improvements in this version, please review the Release Notes available on the Support Knowledge Base.

Posted on Aug 14, 2026 - 13:17 PDT

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Resolved - This incident has been resolved.
Please contact our support team if you have any questions.

Aug 5, 12:31 PDT
Identified - The cause of this issue has been identified, and our engineers are actively working on a fix.

All data in the Insights section of Sync remains available. This issue only affects the Service Statistics report.

We expect the Service Statistics data for August 1–2 to be available by tomorrow morning. We will provide another update as more information becomes available.

Aug 4, 11:26 PDT
Investigating - We are currently investigating an issue affecting the availability of Service Statistics data for August 1–2.

All data in the Insights section of Sync is available. This only affects the Service Statistics report.

Our engineers and support teams are working toward a resolution to ensure this data is available as soon as possible. We will provide an update as more information becomes available.

We apologize for the inconvenience. Please contact our support team if you have any questions.

Aug 4, 08:25 PDT

Aug 4, 2026

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.