All Systems Operational

About This Site

Welcome to the home for real-time status updates for GMV Sync. Here you'll find announcements about upcoming maintenance and other performance-related notices.

Real-Time Tracking Operational
Arrival Predictions Operational
Track / Sync Websites Operational
Track API Operational
Public Portal Operational
RTPI API / Smartphone App Operational
Messaging Operational
VOIP Operational
Digital Signs Operational
Insights Operational
Driver App Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 11, 2026

Service Disruption
Resolved - This issue has been resolved.

From 2:30 PM Pacific time to 4:50PM Pacific time, some customers experienced slow or non-loading Sync web pages, odd vehicle icons on the Dispatch Map and a lack of vehicle tracking.

Our team implemented corrective actions and has confirmed that service is operating normally.

We apologize for the disruption and appreciate your patience while we worked to resolve the issue.
Nov 11, 16:53 PST
Monitoring - Our engineering team has resolved the service disruption, and we are actively monitoring the situation to ensure all systems are operating normally. We will provide an ALL CLEAR message as soon as possible.

Thank you for your patience. Please contact our support team if you have any questions.
Nov 11, 16:06 PST
Update - We are continuing to investigate this issue.
Nov 11, 14:58 PST
Update - Our team has taken action that is restoring performance. We are continuing to investigate the cause of the issue and will update here.
Nov 11, 14:57 PST
Investigating - We are currently investigating a service disruption. Our engineers and support teams are working towards a resolution, and we will provide an update as more information is available. This is our highest priority at this time.

We apologize for the inconvenience. Please contact our support team if you have any questions.
Nov 11, 14:44 PST

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Insights Data Availability - 10/29
Resolved - This incident has been resolved and all data is now be available in Insights.

Please contact our support team if you have any questions.
Nov 3, 09:26 PST
Update - We are continuing to work on a fix. No data has been lost, but data for October 29 and later is not currently available in Insights.

We expect the affected data to be available by the end of the day tomorrow, November 3.
Nov 2, 13:30 PST
Update - We are continuing to work on a fix for this issue.
Nov 1, 16:16 PST
Identified - We have identified an issue affecting the availability of Insights data for October 29.

While no data has been lost, our engineers are working toward a resolution to ensure this data is available for reporting as soon as possible. We will provide an update as more information becomes available.

We apologize for the inconvenience. Please contact our support team if you have any questions.
Oct 30, 08:13 PDT

Nov 2, 2026

Nov 1, 2026

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Oct 29, 2026

Service Disruption
Resolved - Our engineering team has resolved the earlier service disruption. ALL systems have been CLEARED and are operating normally at this time. We are taking every step within our control to ensure we avoid a recurrence of this particular issue.

Thank you for your patience. Please contact our support team if you have any questions.
Oct 29, 15:09 PDT
Monitoring - We had a brief service disruption that is now resolved. We are actively monitoring the situation to ensure all systems are operating normally. We will provide an ALL CLEAR message as soon as possible.

Thank you for your patience. Please contact our support team if you have any questions.
Oct 29, 13:52 PDT

Oct 28, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage